Refund Policy

Last updated: September 2026

Summary

All sales are final and non-refundable. Once course access is granted after a successful payment, no refunds will be issued under any circumstances.

1. No Refund Policy

JTrader Academy sells digital educational content (video courses). Due to the nature of digital products — where course content is instantly accessible upon purchase — all purchases are final and non-refundable. By completing a purchase, you agree to this no-refund policy.

2. Why We Do Not Offer Refunds

Course content (videos, strategies, and materials) is delivered digitally and is immediately accessible after payment.
The knowledge and strategies shared cannot be "returned" once accessed.
All course details, pricing, and content descriptions are clearly provided before purchase.

3. No Refunds Will Be Issued For

Change of mind after purchase
Failure to use or complete the course
Technical issues on the student's device or internet connection
Dissatisfaction with trading results (we provide education, not guaranteed profits)
Accidental purchases
Courses purchased at discounted or promotional prices
Expiry of course access period

4. Technical Support

If you experience technical difficulties accessing the course on our platform, please contact us at jeyaakash8@gmail.com. We will resolve platform-related issues promptly. Technical support does not constitute grounds for a refund.

5. Before You Purchase

We encourage you to carefully review all course details, descriptions, and pricing before making a purchase. If you have any questions about the course content, please contact us at jeyaakash8@gmail.com before completing your purchase.

6. Contact Us

For any payment or access issues: jeyaakash8@gmail.com

We aim to respond within 24 hours on business days.